Bank & customer care calls
Let someone else wait on hold with your bank.
A simple question to customer care can mean twenty minutes of phone menus and hold music. Tell Dootly what you need to ask. It calls the helpline, works through the menu, waits on hold and gets you a clear answer — without ever asking for your OTP, PIN or CVV.
Or just say“Bank ko call karke pucho ye ₹1,499 ka charge kis cheez ka hai.”
“Call my bank and ask why ₹1,499 was charged on my credit card this month.”
Calling customer care…
Navigating the phone menu…
On hold · 6 min…
Speaking with an executive…
Result
Charge explained
- ReasonAnnual card fee
- OptionWaived if you spend ₹50,000 this year Best
- Ref no.SR-4471-0921
How it works
How Dootly handles your customer care call
- 01
Tell it the question
A charge you don’t recognise, a card block, a cheque status, a loan statement — in your own words.
- 02
It handles the menu and the hold
Dootly picks the right options, waits in the queue and asks for an executive.
- 03
It asks, and asks again
If an answer is vague, Dootly follows up and notes reference numbers.
- 04
You get a clear summary
What was said, what happens next and any reference number — plus the full transcript.
Why let Dootly make these calls
Your time back
No phone menus or hold music.
Nothing sensitive shared
Dootly never asks for or reads out OTPs, PINs, passwords or CVVs.
A record of every call
Reference numbers and a transcript for every conversation.
Dootly asks before payments or anything sensitive, tells people it’s an AI assistant calling for you, and never shares OTPs, PINs or passwords.
FAQ
Call your bank: common questions
What if the bank needs to verify the account holder?
Some requests need the account holder on the line. When that happens, Dootly tells you exactly what to ask, so your own call takes a minute instead of twenty.
Will Dootly ever share my OTP or card details?
No. Dootly never asks for, stores or reads out OTPs, PINs, passwords or CVV numbers.
Does it only work with banks?
No. Telecom, insurance, airline and shopping helplines work the same way.
Dootly early access
Built for people who have better things to do.
Join the first group of people testing Dootly. We’re letting people in gradually, and we’ll reach out on WhatsApp or email when your spot opens.